Active Nottingham’s Djanogly Community Leisure Centre (DCLC), part of Nottingham City Council, has been awarded ‘Excellent’ for its facilities and services, recognising high quality within UK Sport and Leisure.
An industry standard developed by the UK Sports Council, Quest assessors look at a range of factors including operational management and approaches to engaging with customers through to community outcomes. Taking place over a two-day on-site assessment and a mystery shopper visit the overall process ensures a thorough review takes place and provides assurances we’re providing a quality service to residents.
Portfolio Holder for Leisure and Culture, Cllr Pavlos Kotsonis, said:
“I’m really proud of Djanogly Community Leisure Centre being awarded ‘Excellent’ in terms of its performance and management on its latest Quest Assessment. This is a testament to the hard work and dedication of our front line staff delivering best practice and highest industry standard for the benefit of Nottingham residents using the centre.”
Djanogly Community Leisure Centre General Manager, Tom Nelson, said:
“Thank you to all the team at DCLC and the wider Sport and Leisure service for their help and support during the Quest preparation and the two-day assessment. It’s great we were awarded ‘Excellent’, but it doesn’t stop here, we will continue to review, reflect and continually improve the site and the service we offer to residents and customers. Well done everyone and thanks again!”.
For more information about Quest, visit: https://www.questaward.org/
Active Nottingham operates six leisure centres across the city of Nottingham: Clifton Leisure Centre, Djanogly Community Leisure Centre, Harvey Hadden Sports Village, Ken Martin Leisure Centre, Southglade Leisure Centre and Victoria Leisure Centre.
Visit www.activenottingham.com for more information or to find your nearest centre
Posted on 22 July 2022
