Active Nottingham’s Ken Martin Leisure Centre has been awarded ‘Excellent’ for its facilities and services, recognising high quality within UK Sport and Leisure.
It joins Djanogly Community Leisure Centre at the top of the rankings for 2022 – another site run by Active Nottingham, part of Nottingham City Council.
An industry standard developed by the UK Sports Council, Quest assessors look at a range of factors including operational management and approaches to engaging with customers through to community outcomes. Taking place over a two-day on-site assessment and a mystery shopper visit, the overall process ensures a thorough review takes place and provides assurances a quality service is being provided to residents.
Portfolio Holder for Leisure and Culture, Cllr Pavlos Kotsonis, said:
“I’m thrilled Ken Martin Leisure Centre has been awarded ‘Excellent’ for its performance and management on the latest Quest Assessment. This is a testament to the incredible work and dedication of our front-line staff delivering best practice and the highest industry standard for the benefit of Nottingham residents using the centre.”
Ken Martin Leisure Centre General Manager, Kirsty Worthington, said:
“Thank you to everyone at Ken Martin Leisure Centre and the wider Sport and Leisure teams for their assistance and support during the Quest preparation as well as the recent two-day assessment. It’s brilliant news for us all that we were rated as ‘Excellent’ as it highlights the hard work that is put into Ken Martin Leisure Centre. The hard work does not stop here, we will continue to assess, reflect and progress the site and the services we offer to Nottingham residents and customers. Great job everyone!”
For more information about Quest, visit: https://www.questaward.org/
Active Nottingham operates six leisure centres across the city of Nottingham: Clifton Leisure Centre, Djanogly Community Leisure Centre, Harvey Hadden Sports Village, Ken Martin Leisure Centre, Southglade Leisure Centre, and Victoria Leisure Centre.
Visit www.activenottingham.com for more information or to find your nearest centre
Posted on 10 November 2022